National House ProjectPlease speak with any member of the team, if you wish to make any comments or complaints about the service we provide.
If you wish to make a formal complaint, you can contact:
Lancashire County Council
- Customer Access on 0300 123 6720;
- Customer Feedback Team on 01772 539414;
- Online; or
- By mail to: Social Care Customer Feedback, FREEPOST RTKC-HBTA-TZRK, PO Box 1337, County Hall, Preston, PR2 0TG
The Office of the Children's Commissioner England
- Help at Hand – free confidential support and advice for Children in Care, living away from home or working with Children's Services.
- Tel: 0800 528 0731 (free phone number)
- E-mail: help.team@childrenscommissioner.gov.uk
Ofsted
- Tel: 0300 123 1231
- E-mail: enquiries@ofsted.gov.uk
Our complaints procedure is available here:
Latest News
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NHP shortlisted for Public Services Social Enterprise of the Year
National House Project (NHP) has been shortlisted for Public Services Social Enterprise of the Year at the UK Social Enterprise Awards 2025.
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House Project praised in Peterborough Ofsted Report
Peterborough Council cite Local House Project as a factor in improving the experiences, outcomes, and lives of young people leaving care.
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Alan's Story
Read and watch 'Alan's Story' created through collaboration with NHP and Reels in Motion.
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