National House ProjectPlease speak with any member of the team, if you wish to make any comments or complaints about the service we provide.
If you wish to make a formal complaint, you can contact:
Lancashire County Council
- Customer Access on 0300 123 6720;
- Customer Feedback Team on 01772 539414;
- Online; or
- By mail to: Social Care Customer Feedback, FREEPOST RTKC-HBTA-TZRK, PO Box 1337, County Hall, Preston, PR2 0TG
The Office of the Children's Commissioner England
- Help at Hand – free confidential support and advice for Children in Care, living away from home or working with Children's Services.
- Tel: 0800 528 0731 (free phone number)
- E-mail: help.team@childrenscommissioner.gov.uk
Ofsted
- Tel: 0300 123 1231
- E-mail: enquiries@ofsted.gov.uk
Our complaints procedure is available here:
Latest News
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Reconomy Partnership in Action
Reconomy volunteers help paint a flat for a young person in Wolverhampton LHP
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Celebrating two huge achievements!
NHP is celebrating two huge achievements: 600 care-experienced young people have now moved into homes of their own as part of the growing House Project community which is now made up of over 1000 young people. This achievement is about so much more than just numbers, it demonstrates a growing community of young people leaving care, living connected and fulfilling lives through developing friendships and community, and really showcases the significant difference meaningful relationships can make.
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