Complaints Policy

If you would like to make any comments about Lancashire's House Project or aren't happy with the support we provide.

Complaints Policy V2 06.2025

Contingency Policy

What we do when the service we provide is severely disrupted by unexpected events.

Contingency Policy V2 06.2025

Equality Policy

How we make sure we provide an inclusive service for all.

Equality Policy V2 06.2025

Missing Young Person Policy

What we do when a young person is uncontactable, away from 'placement' without authorisation, or missing from care.

Missing Young Person Policy V2 06.2025

Positive Behaviour Support

How we promote and support positive behaviour in Lancashire's House Project.

Positive Behaviour Support V2 06.2025

Safeguarding Policy 

What we do when we are worried about the welfare and safety of a young person.

Safeguarding Policy V2 06.2025

Whistleblowing Policy

If a practitioner of Lancashire's House Project has serious concerns about how we work.

Whistleblowing Policy v1 09.2023

Latest News

Latest News

Alan's Story
Alan's Story

Read and watch 'Alan's Story' created through collaboration with NHP and Reels in Motion.

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Newsletter July 2025
Newsletter July 2025

As we reach the halfway point of 2025, it’s a great moment to reflect on the progress we’ve made together. From welcoming new partnerships and celebrating over 500 young people moving into their homes, to welcoming new Local House Projects and expanding the NHP team, we’ve seen real momentum in our mission to support care leavers.

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A message from our CEO
A message from our CEO

Young people tell us that the House Project approach helps significantly, but we should never underestimate the enormous challenges they face at such a critical time in their lives. This reality was brought home to us recently with Sue’s decision to swap her working life at NHP for retirement caring for her new granddaughter two days a week. Even though Sue is fully in control of this decision-making process - something our young people often are not - the transition has still been discombobulating; letting go of something she enjoys and that has defined her, and moving on to something that will be incredibly rewarding and joyous.

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